Help center

Restore backup

Explains how to restore backup。

At Petanco、You can restore backup data。

Model change、Please use this when the stamps you have acquired disappear for some reason.

Go to backup page

Go to the backup page to restore your backup data。Tap the “Backup” link in the “More” menu。

Select restore backup

To restore a backup、Tap the "Restore" button。

Enter your email address and recovery key

Copy the email address you used when creating the backup and the recovery key written in the backup creation email and enter it in the required fields.。Finally, tap the “Restore” button。

If the acquired stamps are reflected, the backup restoration is complete.。

When you restore a backup、The stamps obtained before restoration will be overwritten.、please note。